Infrastructure Analyst - Microsoft - Stoke on Trent

Infrastructure Analyst - Microsoft - Stoke on Trent


Desktop/SCOM/SCCM/Network/Microsoft Office 365/SharePoint/Dynamics CRM/Azure/ITIL


Infrastructure Analyst required for a leading company to provide an external service to their customers in utilising their infrastructure.

You will be responsible for the management, maintenance and support their technical infrastructure.

This position will also have a degree of Project based assignments along with supporting Business as Usual.


Key Responsibilities



  • Maintain and support of technical infrastructure including hardware, internal and external networks, software and patching

  • Manage, investigate, and resolve service desk service requests

  • Liaising with 3rd party providers to deliver service and resolve problems with their product and services

  • Ensure Customers Service Level Agreements are adhered too

  • Support the delivery of infrastructure related projects


Key Skills



  • Microsoft Desktop support experience

  • Microsoft Server Support experience (Exchange, Office 365, Active Directory and Hyper -V)

  • Networking (TCP/IP, administration of network switches, Firewall administration)

  • Previous experience using Microsoft Office 365 for administration and configuration

  • Knowledge of SCOM, SCCM, Intune and KMS

  • Excellent Stakeholder management experience

  • Experience of Microsoft Azure is highly desirable


Desktop /SCOM/SCCM/Network/Microsoft Office 365/SharePoint/Dynamics CRM/Azure/ITIL


My client is offering a salary for this position of £30,000 - £35,000 depending on your experience


Interested?! Send your up to date CV to Ellis Wood at Crimson for review


Crimson are acting as an employment agency in regards to this vacancy


Desktop /SCOM/SCCM/Network/Microsoft Office 365/SharePoint/Dynamics CRM/Azure/ITIL






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