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Wedding Co-Ordinator

Wedding Co-ordinator

Doubletree Chester Hotel & Spa, Warrington Road,Chester, CH2 3PD

Set on the outskirts of historic Chester and surrounded by 12 acres of landscaped gardens, the Doubletree Chester Hotel & Spa comprises 140 bedrooms, Marco Pierre White Steakhouse Bar & Grill, Lounge Bar and Brasserie, 7 banqueting and meeting rooms and Spa.

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 19 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

The Wedding Co-ordinator role involves a range of duties to ensure that we have all the information to provide a truly memorable experience and surpass all expectations for the wedding of our guests.

Taking the initial enquiry, carrying out showrounds, arranging the menu tasting, drinks receptions, room layouts, table plans, event timings, you will ensure all information is accurate.

Attention to detail is paramount so that we gain a thorough understanding on our guests wishes and guide them through the events of the day.

Regularly reviewing information you will identify opportunities for upselling as you monitor progress with the arrangements and liaise with other hotel departments.

Key Personal Attributes

To join the Valor team we need individuals who are caring and take pride in all that they do.

Who are personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Wedding Co-ordinator role include:

* Maximising sales opportunities through upselling, cross-selling and achieving add-on sales.

* Analysing why customers behave as they do and adapts accordingly.

* Promoting effective relationships with customers and internal departments.

* Acquiring skills and knowledge relating to the job role.

* Looking for sales opportunities within the thinking and planning process

* Demonstrating a systematic approach to organisation and administration.

* Providing clear and timely information to customers and the sales department.

* Ensuring promises are kept by following through on requests

Previous experience

The successful applicant must have previous experience in hospitality working in a similar role in hotel or conference related environment with proven record of displaying attention to detail and demonstrating a high level of customer service.

Working in an administration/reception background you will be computer literate and able to work flexible hours on any day of the week.

Benefits Package:

In return we offer a very competitive salary and excellent benefits package including the opportunity to achieve National Apprenticeship Standards/SVQ, the use of hotel leisure facilities, uniform and meals on duty.

* Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

* Please visit to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Wedding Co-Ordinator position and receive a free Customer Service development profile worth £25.