10Ten Recruitment

Vehicle Damage Assessor / VDA / Estimator

My client is recruiting an Estimator to join the team at their busy site in Birmingham.

You will be replacing a highly experienced Estimator who has now become the General Manager for this site.

The repair centre in Birmingham is large, clean and modern with a good flow of work coming through the doors on a daily basis.

In return for your experience, my client is offering a competitive basic salary alongside a generous and realistic retail bonus.

The Role:

  • To inspect damaged vehicles and assess the full extent of the damage sustained, assess the cost of repair and time scales

  • To identify the correct prescribed repair method

  • To prepare computerised and manual estimates and to accurately record these, maintaining up-to-date records of all estimates

  • To obtain from insurance companies authority to proceed with repair to a vehicle and to confirm the cost of the repair

  • To communicate effectively with customers, engineers and technicians to ensure understanding of correct vehicle repair methodology

  • To ensure that any amendment to repair work is authorised by the insurance company

  • Once authorisation has been gained, to liaise with the body shop personnel and make sure that they understand fully the prescribed repair method

You will demonstrate:

  • Enthusiasm to join our team.

  • Strong organisational skills

  • Flexible work attitude

  • Problem solving within the role

  • Handle all vehicles with due care and attention ensuring that customer care/satisfaction is maintained at all times

  • Awareness of and adhere to all the housekeeping and health and safety regulations

You will ideally have:

  • Customer Service and administration experience

  • ATA qualification or be a time served technician

  • NVQ Level 1, 2 & 3

  • Experience in a body shop or accident repair environment

Hours are 08.00am to 17.30pm with some flexibility on start and finish times to suit your daily commute.

Ideally, we need you to be ATA qualified however, we will offer this qualification free of charge for the right person.

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