To contribute to the financial viability of the organisation by managing and continuously improving our payment processes including: design of bill, validation of bills, issue management of anomalies, and taking customer payment up to the first customer reminder process stage.
- To provide office support for all sections in the department, including updating work requests and passing on information to other departments and updating the billing system.
- To prepare meter routes up to pre billing sign off sheet.
- Liaise with the metering team to ensure routes are billed on time.
- To interrogate data systems for updated information and arise work requests for relevant wholesalers.
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