3rd Line Service Engineer - Nottingham

An exciting new role has arisen for a talented 3rd Line Service Engineer to join a thriving office based in the heart of Nottingham.

Within this role your main responsibility is to support the IT Technical Manager in the smooth day to day running of the firm’s technical architecture including maintenance, configuration and problem solving on NetApp, Citrix and VMware technologies.

Your expertise and MCSE accreditation will also make you an expert in the Microsoft technology stack and enable you to deputise for the IT Technical manager where required.

Additionally you will act as a technical consultant on numerous internal capital projects as well as implementing technical and infrastructure related projects in line with business needs.

Finally, as the technical subject matter expert you will also act as the primary escalation point for technical queries from the Service Desk to assist in resolving customer incidents inline with agreed SLAs.

Within this fast paced environment you would need to receive, prioritise, document and actively resolve customer requests whilst striving to deliver the highest level of customer service.

To apply for this role you must possess the following skills:

 MCSE/MCITP accredited

 Experience of VMware VSphere 5 and NetApp SAN technologies

 Experience of Windows Server configuration and administration (2003/2008 R2).

 Experience of Active Directory domain administration.

 Experience of Microsoft Exchange 2010.

 The successful candidate should have excellent knowledge of ITIL processes and have previously worked within an ITIL environment.

Desirable skills


o Microsoft SCSM/SCOM/SCCM

o Sonicwall Firewall

o Microsoft NPS

o HP Procurve, HP Proliant Blade enclosures

o Powershell scripting

Excellent salary paying £40,000.00 – £45,000.00 per year is available plus corporate benefits.

Apply today to hear more details.

Job Type: Full-time

  • Start: ASAP
  • Duration: Permanent
  • Rate: £40,000.00 – £45,000.00 per year
  • Location: Nottingham, UK
  • Type: Permanent
  • Industry: IT
  • Recruiter: Linking Humans
  • Contact: Farrah Wells
  • Tel: 02380302715
  • Fax: 02380302715
  • Email: to view click here
  • Reference: 4A-4382-135
  • Posted: 2020-09-30 23:35:01 -

  • View all Jobs from Linking Humans

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