IT Support Analyst (1st/2nd line)
Are you an experienced IT Support Analyst seeking an exciting new position?
Our client a manufacturing company who have recently expanded into Europe are keen to recruit a qualified IT professional to join their busy team.
Based within a team of three you will be working within the offices close to Sevenoaks and work a 35 hour week
, Providing first line IT support and proven resolution in a timely and mutually agreed manner for users across multiple locations in the UK and Northern Europe
, Escalate issues to third party support as necessary while retaining ownership and bringing about a timely resolution
, Provide training and guidance to users on how to efficiently, effectively and safety operate software and computer equipment
, Install and configure appropriate IT user hardware and peripheral devices (printers, scanners etc)
, Install and configure appropriate operating systems and application software's according to specifications
, Support and maintain all physical, virtual and cloud based Windows servers
, Support and maintain local networks to optimise performance
, Maintain the Windows Active Directory according to best practice
, Ensuring security and privacy of networks and computer systems
, Manage backups to ensure system and data integrity and resilience
, Organise, schedule and performance software and hardware, updates, upgrades and maintenance without impending others from completing their work
, Maintain accurate records/logs of repairs and fixes and maintenance schedule
, Must have previous experience as an IT Technician
, Experience using Windows Active Directory
, Experience using Microsoft remote desktop service
, Have had exposure to server and desktop service - VMware
, Possess excellent diagnostic and problem solving skills
, In depth knowledge of diverse computer systems and networks
, Good knowledge or internet security and data privacy principles
, Excellent communicator
, Outstanding organisational and time-management skills
, The ideal candidate will have a drivers licence as occasional travel to the midlands (a pool car will be provided and hotel accommodation paid for as and when this is needed)
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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