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Customer Engagement Executive

Join our innovation Center as a Customer Engagement Executive and be part of innovation projects.



Description of day-to-day responsibilities:



  • Be the local ‘host' : welcoming guests, present aspect of the innovation programme and be the guide of the center and demos

  • Organise meetings and briefings, coordinating internal and external stakeholders, and organise on-site logistics

  • Coordinate events including physical events, virtual events, product launches, lectures and award programmes

  • Work with the local team to align programmes, share best practices, and co-ordinate collaborative activities

  • Work with the Marketing teams to ensure the appropriate internal and external promotion and communication of the programme

  • Develop relationships with the start-ups and other ecosystem organisations

  • Coordinate innovation briefings to share and advocate the benefits of the innovation programmes to the internal teams, customers, partners, and other interested organisations.


Technical skills required


Desirable:


Experience in innovation activities, whether corporate innovation or start-up ecosystems


Familiarity with Cisco's collaboration technology


Bachelor's degree



Must have:


Good oral and written communication skills


Excellent time-management and organisation


Good MS Office skills, particularly Powerpoint


Good interpersonal skills, ability to work with people in the team and external partners


Be cognisant of emerging technologies and platforms ie Slack + social Media - Twitter, Facebook etc


Soft skills:


Good interpersonal skills


Ability to take initiative and lead


Confident, motivated and articulate


Good spoken and written English



AAP3 is acting as an Employment Business in relation to this vacancy.