Distribution Manager

Fantastic opportunity for an experienced Distribution Manager as part of a small Distribution team, the responsibilities of the Distribution Manager role include, but are not limited to the following:
The Job
, Responsible for loading rates using the Rate Loading Functionality within the reservation system
, Responsible for the set-up and ongoing maintenance of the internet Booking Engine for hotel websites.
, Responsible for set up , on-going maintenance and troubleshooting of CRS/PMS interfaces
, Responsible for set up and on-going mapping maintenance.
, Assist with GDS rate linking requests
, Assist with migration to the new CRS platform
, Assist with any other ad-hoc Distribution opportunities and challenges of the day
, Responsible for monitoring the Distribution Helpdesk inbox and action all queries in a professional and timely manner
, Responsible for the preparation of regular weekly , fortnightly and monthly reports
, Timely preparation of ad hoc reports for internal and external use
, Maintain guest privacy and organisation reputation by keeping information confidential
, Responsible for ensuring that the highest level of customer satisfaction is guaranteed to every guest query.
, Responsible for updating content and documents onto the hoteliers' communication platform
Skills Required:
, Have a good knowledge of PMS , CRS & GDS and / or other travel distribution systems
, Have a good knowledge of Microsoft Word , Excel and PowerPoint
, Have Front of House customer service experience and / or reservation / revenue experience in the hotel industry
, Have great analytical abilities to interpret statistical data and have thorough attention to detail.
, Have a flexible approach to working hours to ensure completion of projects
, Be highly organised and self-motivated , be a great team player with a strong ability to self-manage
, Preferably be qualified with a bachelor's degree and with at least 3 years' experience in the hotel industry (ideally within the luxury sector)
, Be fluent in English and with a second language (preferable)
, Have excellent verbal and written communication skills
The Package:
, An excellent basic salary plus company benefits
, If you would like to apply for the position please click ‘APPLY' or forward your CV to helen@traveltraderecruitment.co.uk or call Helen on 02038879444

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