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User Researcher

User Researcher




We're looking for an experienced User Researcher to work within a wider team of designers, analysts and developers in order to produce a quality digital service.

This fantastic contract opportunity is based in Newcastle, outside of the scope of IR35, for an initial period of 6 months.


Please do get in contact with regards to this role ASAP.



Key requirements



  • Plan and conduct in-house research to test new service ideas and concept development, such as: prototype testing, guerrilla research and suability testing sessions.



  • Lead the usability testing process- from developing user recruitment briefs through to test moderation, analysis and report writing.




  • Design, script and analyst ad-hoc quantitative surveys.



  • Share knowledge of tools and techniques with technical and non-technical members of the team, acting as a mentor to other junior user researchers



  • Experience of using a variety of usability testing methodologies to reveal actionable customer insights, and gather user needs in order to produce a quality digital service.



  • Proven experience of facilitating workshops.




  • Experience of working in an agile development environment with designers, business analysts and developers to create new digital products and services.



User Researcher