Parkside Recruitment

Customer Service Administrator

Are you looking for your first office based role?


Or simply keen to build on your existing office based experience within a fast growing international company?


Do you want your next position to be a challenging Customer Service role!?


If so I am currently representing a very local client who are looking to add talented individuals to their dynamic Customer Services team.


This is an excellent opportunity for candidates with a strong attention to detail who pride themselves on their accuracy.


Please note - This position is a full time permanent role paying up to £24,000 per annum.


Responsibilities Include:



  • Send customer welcome packs within agreed KPIS

  • Setting up Maintenance Contracts

  • Chasing forms

  • Day End Reporting

  • Issuing copies of Invoices, documents and statements

  • Issuing copies of Self billing commission invoices

  • Checking Arrears Letters before they go out

  • Dealing with Unpaid cheques

  • Drawing up Paperwork

  • Drawing up Substitution paperwork

  • Handling customer queries effectively, including incoming telephone calls and correspondence.

  • Providing support and backup for the Customer Support team when required.

  • Opening inbound post

  • Logging Original documents

  • Checking original documentation to ensure it is identical to the copies we have paid out against all unmatched invoices to be logged and returned to the supplier if unmatched for a certain time

  • To ensure all paperwork for Customer Services in scanned onto the system

  • Looking after admin duties for Customer Services team

  • System admin duties for Customer Services Team


Desirable:



  • Attention to detail

  • Ability to multitask effectively

  • Passion to deliver exceptional customer service




Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

Parkside Recruitment is an Equal Opportunities Employer.




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