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Domiciliary Care Manager

Domiciliary Care Manager
£20 - £25 per hour
3 Month ongoing contract

As the Domiciliary Care Manager you will be responsible for the day to day management of the business, including administration and coordination teams, along with business development of key customer relationships with Local Authority, NHS and private commissioners of services.

Key Responsibilities
, Manage the day to day running of the business, including all relevant line management and ongoing development responsibilities for the Coordination, Recruitment, Training and Administration Team.

, Attend meetings with people we support , their families and other professionals alongside the field support and co-ordination team.

, Create and distribute any relevant reports or regular KPI information including completion of group reports as required.

, Build and maintain relationships with all relevant local stakeholders.

Arrange and attend regular meetings with stakeholders and utilise relationships to promote business growth or ensure prevention or resolution of issues.

Maintain regular contact with all relevant contracts monitoring teams and be involved in all audits and visits.

, Complete relevant quarterly quality audits with the support of your team to promote the identification of issues that may lead to service issues which could negatively affect the business.

, Management of all complaints, incidents and accidents with support from the team as required.

Ensure all regulatory, internal and contractual requirements are met, including completion of all relevant notifications and adherence to correct policy and procedure.

, Effectively implement and manage any procedure or policy changes within the team to ensure quality levels are maintained in line with regulatory, internal and contractual requirements.

, Maintain a good knowledge of local competitors and use this to inform how we develop the business.

, Manage local tenders and mini-bids as they arise with support from the contracts team, including preparing and reviewing the commercial aspects of proposals for customers in conjunction with finance and oversee the setup of all new packages of care from the point of referral.

If you are interested in the role, or know of anyone who may be, please contact Theo at Service Care Solutions on 01772 208 964 or email theo.mason@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!