A new exciting opportunity for an Air Coordinator to join a Luxury Travel Company in London
, Accurate pricing for air, hotel and transfer items & charge additional fees when required
, Maintain airline contract fares and rules to ensure best air schedules and fares are utilized
, Confirm and issue airline tickets according to airline and cruise line policies and procedures and deliver correct copies to documentation for distribution to the guests
, Each flight booking is checked for APIS (Advance Passenger Information) especially to / from the US and Emirates flights.
, Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline initiated flight change.
, Completing emails
, Provide courteous, profession & prompt response to e-mail and phone requests for pre- and post-cruise information from internal and external customers
, Monitor daily Air & Hotel reports (New/Cancel/Change Reports) to identify new and/or changes to bookings and take appropriate action in all systems
, Minimum one (1) year experience with a GDS, preferably Amadeus
, Minimum one (1) year experience in domestic and international airline booking/ticketing
, Working knowledge of a GDS, preferably Amadeus, is required
, Working knowledge of Word, Excel,
, Work well with others.
Work well independently.
Highly motivated to achieve set goals.
, Strong verbal and written communication skills
, Excellent interpersonal skills and ability to tactfully deal with difficult travel agents and guests over the phone and in writing.
, Highly knowledgeable of world geography.
, Must possess a courteous, positive, team-player attitude.
, Competitive salary based on experience - Monday - Friday working hours
, If you would like to apply for the position please click 'APPLY' or email your CV to firstname.lastname@example.org or call Helen on 02038879444
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