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Parts Advisor

  • If you want to work for a large and progressive company offering the security of long-term job stability and day to day variety then get in touch

  • For this role it is essential that you have experience in a parts role.

    Kerridge and telephone handling experience would be a benefit but is not essential

Parts Advisor

A new and exciting opportunity has become available for a Parts Advisor working within the Parts department for a fantastic dealership

Key role and responsibilities as a Parts Advisor;

  • Meeting and greeting customers coming into the Parts department

  • Ordering, booking out parts, invoicing and taking payment

  • General Aftersales enquiries - working as a team with the Service department

  • Providing estimates when required

  • Achieve sales by prospecting, acquiring and maintaining accounts

  • Deal with any customer enquiries over the phone and face to face

  • Checking in parts deliveries

  • Assisting with parts stock check

  • Liaising with the workshop, service advisors and customers

  • Contact customers offering special promotions that are available from time to time

Minimum requirements as a Parts Advisor;

  • Works together with colleagues to support the achievement of increased profit and sales

  • Committed to achieving excellent customer relations and ensuring that customer's expectations are exceeded

  • Friendly but professional manner and will demonstrate integrity, discretion and objectivity

  • Can demonstrate experience in a parts department

  • A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible

  • Good telephone manner

  • Knowledge of Kerridge is desirable

  • Full, valid and clean UK driving licence

Parts Advisor

Salary: £21,000

Location: Stoke-On-Trent / Stafford / Crewe / Staffordshire / West Midlands

If you want to hear more about this role please send us your CV by clicking 'apply now'.

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