Contact Centre Agent

Are you looking to be a part of a company that really values their employees and offers a friendly and exciting working environment? If so, read on as we are looking for individuals just like you!

Due to continued success and business growth an exciting opportunity has arisen for a Contact Centre Agent to join Freedom Finance, in Manchester.



* NO cold calling, Achievable KPIs and Performance Related Bonus

What can we offer you?



* Highly competitive salary of £17,000 - £19,400 + uncapped performance related monthly bonus


* 30 days holiday including bank holidays


* Medical Cashplan


* Workplace pension


* Holiday buy and sell scheme


* Friendly work environment


* Full training and support


* Opportunities for internal progression and development


* Easily accessible transport links


* Regular social events and incentives


* Plus much more!


Your key responsibilities as our Contact Centre Agent:



* Accurately take loan applications from either warm inbound or outbound call campaigns.


* Establishing the customers requirements and discuss the products available to them.


* Providing quotes on products, explaining the application process and options available to the customer.


* Handling objections appropriately to complete the sale.


* Delivering exceptional sales performance against agreed KPIs.


* Demonstrating professionalism and exceptional sales whilst delivering excellent levels of customer service.


What are we looking for, from you?

The successful Contact Centre Agent will have previous experience within a Sales or Customer Service based role and be able to communicate effectively.

Our ideal Contact Centre Agent will be target driven with a can-do attitude and a determination to succeed.

If you are looking for a company that will value you as an asset and enable you to reach your full potential- then we want to hear from you, please click APPLY for the role of Contact Centre Agent!

No terminology in this advert is intended to be deemed discriminatory.

We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.


  • Start: Asap
  • Rate: £17000 - £19400 Per Annum + Bonus and Benefits
  • Location: Manchester, England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: CV WOW
  • Contact: Danielle Field
  • Email: to view click here
  • Reference: FF-CCA4-MAN
  • Posted: 2019-03-19 23:35:01 -

  • View all Jobs from CV WOW


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