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Brazilian & English Speaking Bilingual Customer Service Advisor

Mploy in Poole is looking for Brazilian/Portuguese & English Bilingual Customer Service Advisors to join their client based in Wallisdown, Bournemouth.

We are currently recruiting for a leading Business Process Outsourcing client based in Wallisdown, Dorset.

You will need to demonstrate previous experience of dealing with customers and the general public; this could include experience within Hospitality, Retail or any other Customer Service position.

What we are looking for:

  • Proven experience of delivering customer excellence

  • Excellent written and verbal communication skills in English and Brazilian/Portuguese

  • Analytical thinker with problem solving skills

  • Comfortable with technology and relish new opportunities

  • Ability to self manage

You will be required to provide technical support via phone, e-mails, live chat and social media.

Temporary ongoing, long term assignments, working 37.5 hours each week.

Working hours will be 5pm-2am or/and 10pm-6am either on a rotational pattern or on permanent shift, 5 out of 7 days.

Overtime is paid on 1.5 rates.

There is a bonus scheme available after probation.

No sales involved, incoming enquiries only.

Pay rates starting from £8.72/hour.

If you are interested or would like more information, please contact Zsanett @ Mploy in Poole.