Small Works Supervisor

ML21 – Small Works Supervisor

Location: South West & South Coast

Salary: £29,000 - £30,000 + Van + Overtime


First Military Recruitment are currently seeking a Small Works Supervisor on behalf of one of our clients.

The purpose of this role is to assist in the delegation and planning of workload for the small works department, ensuring the correct equipment is available for installation.

You will also help the small works team with the completion of small / remedial projects required.

Workload will be largely based on the fire & emergency lighting disciplines, however on occasions there will be a requirement to complete works on other disciplines within the security industry.

Day to day working would be within the South Wales, South West and south coast area, but there may be a requirement to travel to other areas or company branches.

Duties and Responsibilities:

  • Candidates will need a solid grounding in installation of fire and security systems, the candidate must demonstrate accurate planning in order to complete works within the timescales set by the client.
  • At the completion of each small works visit electronically update the system.
  • Ensure that any company vehicle & tools provided are maintained in good working order.
  • Flexible working hours and demonstrate a willingness to help colleagues and customers alike, including out of hours cover as required.
  • The ability to work alone or as part of a team is essential.

    As lead engineer you will expected to work closely with the service administrator and supervise and mentor other engineers and trainees.
  • Complete appropriate administration documents and maintain accurate records.
  • Follow H & S legislation & guidance.
  • Meet customer targets and KPI’s.
  • Provide your own basic tools (specialist ones will be provided).
  • Conduct the site based inspections / surveys as per schedule issued by the branch manager.
  • Conduct scheduled engineer technical and health and safety audits, leading the team on health and safety best practice, as per schedule issued by the service manager.
  • Supervise a team of allocated engineers.
  • Be responsible for organising the team call out rota and ensuring cover for all shifts.
  • Deal with area issues raised internally or by our customers.
  • Work closely with the service manager, report back to the service manager any concerns or issues.

    Prepare for monthly meetings to update the service manager of contract and team members’ performance.
  • Work closely with the service administrator to ensure performance indicators are met, including but not limited to; response times & Replacement times.
  • Work closely with the service administrator providing technical input during the production of Small Work quotations
  • Build a relationship with the clients at management level, report back to clients were necessary including recommendations for system upgrades etc.
  • As part of a team provide technical / engineer support over the phone and attend site where required to assist lesser experienced engineers / trainees.
  • Be able to take an objective view on problems and advise on the best solution to resolve problems which benefit the customer and company.
  • Complete Monthly engineer meetings with your team ensuring the completing of the H&S Tool Box Talk Requirement.


  • 5 years in the fire detection and warden call market, preferably in the social housing sector.
  • A working knowledge in at least 3 of the following areas is desirable: warden call, fire alarm, large scale CCTV (IP & Analogue), access control and door entry systems.
  • Experience of the following manufacturers: Tynetec, Tunstall, Green Access, Morley, Gent and C-Tec.
  • Previous supervisory experience.
  • Full driving licence.
  • The ability & Willingness to pass security clearance checks at various levels including but not limited to BPSS, SC, DV & CTC.
  • FIA Units 1, 4 & 5.


  • Experience of working in the social housing sector.
  • Experience in maintaining and installing the following equipment: BPT, GDX, Videx, Status, PAC and Paxton.
  • Industry recognised qualifications in the electronic security industry.
  • Formal / recognised manufacturers product specific training
  • FIA 6.

Location: South West & South Coast 

Salary: £29,000 - £30,000 + Van + Overtime 

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