Front of House Receptionist

RP6 – Front of House Receptionist

Location: Harwell

Salary: £11.50 per hour

Overview:

First Military Recruitment are currently seeking a Front of House Receptionist on behalf of one of our clients.



Working hours will usually be 22.5 hours per week either from 08:00 to 12:30 Monday to Friday or 12:30 to 17:00 Monday to Friday.

However, flexibility is key in this role to ensure that business demands are met.



Duties and Responsibilities:


  • To undertake front of house duties, including meeting, greeting and attending to needs of visitors and tenants to ensure exceptional customer service experience.
  • To build and maintain a good rapport with all stakeholders and ensure a first- class service is delivered.
  • Use of computer system in accordance with procedures.
  • Keeping the front of house space clean and tidy, including checking for litter, lost property and cleanliness.
  • Working effectively as part of a team to ensure that conferences and facilities are well serviced.
  • To enhance the reputation and profile of the building and business park.
  • To ensure that the front of house areas have regular replenishment as required.
  • Making sure all front of house areas are presented to the highest possible standard at all times.
  • Answering telephone calls made to the main office number in a courteous and efficient way redirecting to relevant member of staff where appropriate.
  • Other duties that may be reasonably requested.


 Skills and Qualifications:


  • A must for this role is excellent interpersonal skills with a can do attitude.
  • The post holder will be able to operate with minimal input from senior management, demonstrate excellent judgement and decision making and be totally customer service driven.
  • The post holder will possess excellent communication skills, both orally and written and the ability to communicate effectively at all levels.
  • The post holder must be capable of organising large volumes of work for both themselves and others, able to multi-task, work to tight deadlines when necessary and produce high quality work under pressure.
  • The post-holder with be confident in both when to make a decision, and when to seek further clarification on a decision.
  • The post holder will be a clear self-starter with the ability to demonstrate innovation and drive.

 Location: Harwell

Salary: £11.50 per hour





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