Homes Coordinator - 6 months FTC

We have an exciting opportunity for a Homes Coordinator to join our client, a well-known housing association, on a temporary basis.

Our client is recognised for being a value based organisation and offer fantastic training and learning opportunities to their staff, allowing them to develop their skills and confidence in a comfortable and supportive working environment.

Job Description:

  • Assist in day to day activities such as dealing with enquiries, processing payments and cash handling to support the wider Landlord Service function.

  • To ensure excellent customer service is given in response to any enquires received and customers are responded to and updated in a timely manner.

  • Ensure that the Housing Management System is updated with all key information in line with making each contact count.

  • Verification of invoices and payments and delivering of purchase orders.

  • Monitor and produce performance data/statistics and other appropriate information.

  • To ensure that maximum use is made of Information Technology Systems and associated equipment in the provision of efficiency and effective service.

  • To perform any other duties not specified identified in the job description but which are in line the requirements of service delivery.

  • As a Homes Coordinator you will be able to show flexibility in your approach to the Landlord Services function ideally with experience within Repairs, Lettings and Tenancy, Cyclical Maintenance and Client/
    Operational Support

Candidate Requirements:

  • Ideally experience within lettings

  • Beneficial to have previous housing experience

  • Experience of Northgate or other similar housing systems is helpful as well as Microsoft packages (Excel in particular)

  • Good level of education (e.g.

    to GCSE standard)

  • Experience of efficiently and professionally dealing with customers and stakeholder face to face and/or on a telephone

  • Experience of using IT software relevant to the role, including Microsoft Office and databases, with an ability to learn in-house databases

This role would suit people who also have the following experience: Work Scheduler, Property Administrator.

Hours: Monday - Friday 8:00am - 4:00pm or 9:00am till 5:00pm (37 hours)

Salary: £19,081 per year pro rata

Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

Share Job