IT Support Technican | Retail | Coventry | £24,000 p.a

IT Support Technician - Retail - Coventry - £22,000

My client is currently looking for a support technician to join their growing IT team.

They now use an exciting mix of skills and technologies and have been rapidly developing their systems; this is an excellent opportunity to gain experience in IT support and administration in a busy and growing retail environment.

They are an extremely well-known high-street retailer with numerous stores and offices around the country.

This is a fantastic opportunity for the right candidate to gain experience supporting a large number of users for a household name.

What you'll be doing
,Request Fulfilment
,Ordering equipment for stores and offices
,Maintaining stock levels
,Asset management for endpoints and mobile devices
,Licence administration for software
,Swapping out faulty equipment
,Support meetings
,Setting up new equipment for stores and head office staff
,Install, maintain and support current and new applications
,Contribute to policies, processes and procedures
,Prioritising and managing several open cases and mini-projects at one time
,Ensure appropriate standards and procedures are adhered to
,Basic Active Directory Administration
,Basic networking configuration and troubleshooting
,Patching, hotfixes and virus updates

We'd love to meet someone with
,Experience in either a Deskside or 1st line support role of at least one year
,Ideally excellent GCSEs in Maths/Science/I.T.

(Preferably A or AS -levels/ Degree Level) or equivalent
,Experience working in a retail environment
,Experience in administering AD, Windows updates and managing Exchange
,Customer relations experience
,Excellent team working skills
,Clear and articulate telephone manner
,Solid organisational skills Logical approach to problem-solving
,Calm under pressure

How to apply
·If this role sounds exciting, and you'd like to know more, email or call 020 3540 9427 and we can go into more detail.

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