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Internal Sales Engineer

Job title: Internal Sales Engineer

Reference: E106857

Location: Irlam

Duration: Permanent

Start date: ASAP

Pay rate: To £28,000 + excellent benefits

Industry sector: Manufacturing

Applicants are sought to possess sales ability, a technical aptitude, a good attitude towards customer service and a desire to work at the centre of the team.

They require someone who should strive to improve their knowledge of applications and products.

The company in question has become a leader in the design, manufacture, and distribution of corrosion resistant and agitation systems.

The company has facilities in the UK, Germany, and China.

Primary responsibilities:

  • Field incoming calls from customers - whether enquiry, progress, complaint.

  • Deal with incoming e-mails.

  • Provide sales support to customers including technical help, product specification, quotes and order progress.

  • Provide support to BDM's in terms of quoting, literature support, order-progress, pricing etc.

  • Liaise with BDM's when specifying products for applications.

  • Liaise with production to ensure quoted deliveries are possible.

  • Provide leads and information to BDM's regarding potential customers that have called/e-mailed.

  • Arrange a customer/sales appointments for the BDM based on the company diary and discussions with BDM.

  • Follow-up on quotations for agreed products/customers, undertaking negotiation to ensure sale is accomplished.

  • Provide feedback on follow-ups to BDM's

  • Process orders checking order data and requested deliveries, liaising with production to ensure requests can be met and providing feeding back to customers and BDM's if any issues crop-up.

  • Maintain customer data on SAGE CRM

The Candidate

Key skills and qualifications:

  • The successful candidate will have experience in technical/internal sales

  • Proficiency in CRM/ERP systems

  • Have a proven track record

To apply for the role of Internal Sales Engineer please click apply now.