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Retail Manager

DS503: Retail Manager

Location: Farnham, Surrey.

Salary: £30,000


First Military Recruitment are currently seeking a Retail Manager on behalf of one of our clients.

The main purpose of this role is to manage a brand new store and staff based in Farnham, Surrey.

Our client encourages applications from ex-military candidates, however all candidates will be considered.

Duties and Responsibilities:

  • To manage the store & staff in Farnham, including weekend working.
  • Support customer service crew queries in a timely, polite and professional fashion.
  • Work with the Customer Services team to drive improvements.
  • Work with the Business Development team to post updates, customer comments and other content onto different Social Media platforms (Facebook, Instagram, Twitter etc).
  • Contribute to team effort by supporting all members of the business.
  • Flexible approach to working, including working overtime during busy periods, in accordance with the Company’s overtime policy.
  • Manage relationships with customers by providing fast, accurate and helpful responses to queries.
  • Identify innovative digital marketing opportunities to grow the brands and business.

Skills and Qualifications:

  • Experience of working in a management role in an instore / online / mobile environment.
  • Strong interpersonal skills and dedication to excellence in customer service.
  • Strong communication skills with individual customers, communities and business partners.
  • Articulate with an excellent telephone manner.
  • Computer literate, with MS Office skills.
  • Experience of digital marketing and social media.

DS503: Retail Manager

Location: Farnham, Surrey.

Salary: £30,000