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Operations and Customer Service Coordinator

Operations and Customer Service Coordinator

Operations | Shipping | Ocean Freight | Customer Service | Freight Forwarding

Are you looking to progress a career in Operations - Ocean Freight Forwarding? Our client is a leading global logistics that manages the supply chain & shipping requirements for household brands.

Our client is currently looking to recruit in their Felixstowe office

The Role:

You will be responsible for ocean freight operations both import & export from bookings right through to invoicing.

You will be coordinating freight movements, liaising with the freight forwarders, overseas customers and take responsibility for ensuring all deliveries/bookings are completed to the highest standard.

Also looking after the processes for UK customs clearances, ensure correct charges are highlighted / passed for billing, input relevant shipping data into their freight management systems and handle all customer enquiries when required and in the time scales set.

Essential Criteria

* Strong background in Ocean Freight

* UK Customs Clearance

* Can work in an energetic & fast paced environment

* Excellent communication skills

* High standards of customer service

About the Company:

This is a position with a leading global, household name, logistics provider managing the supply chain & shipping requirements for major key accounts.

You will be part of an energetic and face paced team in Felixstowe.

You will gain valuable experience dealing with shipping documentation, customs compliance/procedures, monitoring shipments & arranging for final delivery.

Salary & Benefits:

Our client is offering between £25k - £27k for the right person.

Apply now!