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Sales Administrator

Sales Administrator
Salary: Up to £23,000 a year, depending on skills and experience
Working Hours: Full-time working 37.5 hours per week, Monday to Friday
Contract: Permanent
Location: The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE
Reporting to: Sales Manager
Closing date: 9am on Monday 7th October 2019


Overview of the role
This role is based at our Oxford office and will support space filling at our centres across the UK.

We currently have more than 300 charities, campaigning organisations and social businesses in our buildings, and this role will help us bring in more vibrant and inspiring people looking to change the world for the better.


With the recent opening of two new flagship centres in London and Bristol, the Sales Team need more resource than ever to promote our buildings and find even more new tenants.

We are often the first point of contact a person has with Ethical Property, and as part of this customer-facing team it's vital you are a pro-active, capable communicator who brings high levels of energy and enthusiasm, to help create that fantastic first impression.


Working with the Sales Manager (line manager for this role), you will identify new networks and contacts to help promote our centres to inspiring social impact organisations; conveying the benefits of being an Ethical Property tenant.

You will take a customer-first approach, guiding potential new tenants through the entire sales process with knowledge, personability and great attention to detail.

You will be responsible for dealing with day to day, routine enquiries for space, but also those that entail problem solving and negotiating, working in collaboration with colleagues in the regions as well as Head Office.

The role also involves entry-level advertising and digital marketing work to aid in the promotion of our centres, and some operational and routine administrative tasks.

Occasional travel to our centres and evening work may be required of you.


The role will give you the opportunity to gain an insight into many aspects of our fast-growing and innovative organisation and to see at first-hand how we put our commitment to society and the environment into practice whilst running a financially sound business.


A typical day might look like…
You'll start the day with a list of enquiries to recontact with updates of what space is available.

If there aren't any, this won't faze you - as a motivated individual, you take an active approach to finding and contacting new prospects.

You'll prioritise your tasks effectively: enquiries will come through the day, and you will respond swiftly, with charm and attention to detail.

You will see through sales already in the pipeline and ensure the database is kept up to date to track sales progression, deal with paperwork, and explore advertising opportunities.

Sometimes you'll deal with an enquiry or task that doesn't fit the normal process, so you'll talk with your friendly colleagues to find an answer.


The Ethical Property Company
Ethical Property is one of the UK's leading social businesses.

We aim to ensure that commercial property supports the creation of a better world, through the provision of affordable office, retail, meeting and event space to social impact organisations, both not-for-profit and commercial.


Our buildings are as diverse as our tenants but have lots in common: all are managed to high environmental standards, close to public transport and provide shared resources that encourage collaboration with likeminded organisations.

With us, tenants benefit from flexible and affordable contracts, and we take care of facilities so tenants can concentrate on their vital work.


Job specification


The post holder will be primarily responsible for:
, Selling space within our centres, including office, studio and retail space;
, Responding to initial space enquiries received for Ethical Property centres;
, Ensuring accurate records of space enquiries are maintained on our central database;
, Maintaining regular communication with enquirers until space is found to meet their needs;
, Seeing through the full sales process: from enquiry to onboarding


Additionally, the post holder will participate in:
, Promoting our space through advertising and other platforms, taking a creative approach to increase enquiry levels
, Supporting the delivery of our digital and SEO strategy
, Working within Sales, Operations and the PR & Marketing Teams to ensure our services continue to meet the needs of our customers.
, Providing general administrative and operational support to the team
, Other activities/tasks appropriate to the role


Person specification


You will be able to demonstrate:
, Excellent oral and written communication skills, that you can deploy effectively across a range of audiences;
, That you are highly organised and efficient, with an ability to prioritise work within tight deadlines, to multi-task and to be flexible;
, That you value accuracy and attention to detail;
, That you are a motivated self-starter who learns and adapts quickly;
, That you understand what a more nuanced, soft sales approach involves;
, That you have or can develop good negotiation skills;
, That you are willing to undertake routine tasks, as well as more interesting project-work;
, That you have good understanding of Microsoft Office.
, That you always act quickly and effectively, and can use your initiative;


To apply please click ‘Apply' now and ensure you include a valid email address as you will be sent further information.