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French Speaking - Customer Service Associate (CSA)

French Speaking - Customer Service Associate (CSA)
Location: Camden
£25-28K per annum
Client Profile:
Origin Multilingual is proud to announce, we are searching for a French Speaking - Customer Service Associate (CSA) to join an Technology, Media and Telecommunications (TMT) company.

This position is offered on a full time permanent basis, Monday – Friday.

 Key Responsibilities:

- Processing of inbound sales queries via telephone, email and online chat
- Selling to customers, determining their needs and suggesting relevant products.
- Gather relevant customer information
- Processing of invoices and internal reports
- Assist the sales teams with any admin
- Handle customer requests for service related to password resets, download issues, technical questions, etc.
- Answer inbound calls in a timely manner, ensuring customers receive a timely service
- Deals with customer queries and requests in a timely manner
- Create research Customer Relationship Management (CRM) tickets.
- Raise Customer Relationship Management (CRM) tickets 

Personal Specification
The successful candidate for the customer service representative position, will have the following competences:

- Minimum 1 year customer service experience
- Able to build and maintain relationships vis email and telephone
- Strong organisational, communication and interpersonal skills, with strong attention to detail
- Able to learn quickly
- Proficient computer literacy
- French Fluent

If this sounds like the role for you then contact Marcus at Origin Multilingual today to begin your application.

Origin Multilingual is a leading Global Language Recruitment Agency.

We have placed 9,500 staff in 32 languages & 25 Countries.

If you have a specific query/question or need advice about something please feel free to check out our website or Facebook pages and we can arrange a call/answer your query.

(Unfortunately we can't add links to the bottom of this advert!).

  • Start: 23/09/2019
  • Duration: n/a
  • Rate: £25000 to £28000 Per: annum
  • Location: London,England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Origin Multilingual
  • Contact: Marcus Ghamari
  • Tel: +442034684181
  • Email: to view click here
  • Reference: BH10801
  • Posted: 2019-09-23 13:54:11 -

  • View all Jobs from Origin Multilingual