Laura Hartley Recruitment Ltd
This job has been posted for more than 30 working days and has expired.

Customer Service Assistant

LHR are recruiting for an experienced customer service person based in the centre of Blackburn.

As a Customer Service Assistant, you will deliver excellent standards of service to all customers while contributing to the achievement of the business.

You will act as an ambassador for the company and will be the initial point of contact for their clients and customers.

An interest in retail would be an advantage but is not essential.

This a temporary contract initially for 6 months with the opportunity to be extended.

Key Responsibilities:

, To coordinate the monthly index figures
, To ensure that controllable costs are in line with budget
, To ensure responsible use of time
, To deal professionally with all customer questions and enquiries
, To ensure company values
, To communicate with Manager for key updates on local events
, To assist the Marketing Manager
, To log customer comments and respond wherever possible
, To provide daily feedback to management on observations and customer feedback
, To prepare a monthly summary on key activity for the Monthly Business Review (MBR)
, To ensure an excellent level of customer service is provided
, To ensure all company policies are understood, communicated and adhered to as
appropriate

Skills and experience required:
, Proven experience in customer service
, Excellent communication skills at all levels
, Polite and well presented
, Passionate and Resilient
, - Able to work under pressure
, - Flexible working

If this sounds like the right opportunity for you, please do not hesitate to apply now!
The salary for this role is negotiable for the right candidate dependent on experience.

The working hours are on average 37.5 a week based on a rota with some weekend work expected and 30 minutes for lunch.



Start date: ASAP
Laura Hartley Recruitment Ltd is operating as an employment agency.
Laura Hartley Recruitment Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.