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Infrastructure Engineer

Infrastructure Engineer - DV Clearance - Aldermaston


General Role Description
· Day to day support and management of hosting platform and virtual servers
· Working as part of a team of technical specialists providing service support and taking part in project work as requested
· Monitoring of the platform and servers - addressing issues raised and ensuring the SLAs are met
· Proactive maintenance of the platform and server estate
· Platform and server hardware and operating system break-fix using the IT service management toolset to respond to incidents, raise changes etc.
· Patching and antivirus updates
· Developing and implementing service improvements including developing automation for routine regular activities
· Designing and implementing ad-hoc project work requests and platform hardware and server OS and product version upgrades
· Creation and maintenance of operating instructions and other support documentation

Essential Experience
· Relevant working experience of 3-5 years in infrastructure management
· Operating system support skills (Microsoft Windows Server 2012 R2/2016 and Windows 7.1, 8 and 10 with a working knowledge of domains and AD) including fault diagnosis and fix, experience of hardware fault diagnosis and working with vendors to resolve hardware and software issues
· Working knowledge of Networking principles including TCP/IP, DNS, DHCP, NTP
· Working knowledge of DELL Storage technologies
· Working knowledge of VMware virtualisation 6.x - managing a virtual server estate, fault diagnosis, creating VMs, VM templates, virtual networking and security, VM backup/snapshot and recovery, VMware patching and maintenance activities
· Working in a secure client environment including knowledge of end point security, application security and encryption technologies
· Working knowledge of PKI Infrastructure including IEEE 802.1X Network Access Control
· Working knowledge of Citrix XenApp/XenDesktop 7.x including Netscalers



Desirable Experience
· Familiarity with converged or hyper-converged infrastructure systems
· Working knowledge of Network Switch configuration (Juniper)
· Microsoft and/or VMware certification
· Microsoft application/component knowledge - MS Exchange 2013-2016, IIS, SCOM 2016, AD including CA and group policy, MS SharePoint and MS SQL Server 2016, Skype for Business 2015.
· Familiarity with Ivanti Endpoint Security,
· Microsoft desktop and desktop virtualisation (MDT)
· Familiarity with EMC Networker 9.x.
· Familiarity with Clearswift Gateway Products.




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*Candidates must hold active DV Clearance

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Infrastructure Engineer - DV Clearance - Aldermaston