GetRecruited UK Ltd

Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE


CHESTER


£16,500


TRAINING + 33 DAYS HOLIDAY + STAFF DISCOUNTS + MORE



Get Recruited are currently supporting a leading travel company based in Chester who, due to growth, are seeking a Customer Service Representative to join their expanding team.


As the Customer Service Representative, you will be responsible for responding to customer queries, ensuring that issues are resolved in a swift manner whilst assisting customers with the online booking system.


If you have previous experience within a customer service role alongside a track record in dealing with customer enquiries over the phone and email, then send your CV in for immediate consideration!


THE ROLE:



  • As the Customer Service Representative, you will be responsible for answering inbound enquiries from new and existing customers

  • Support the customers through the online booking process

  • Resolve customer or owner issues in a timely manner, and in line with company guidelines

  • Work closely with the Reservations team, passing on feedback on how to improve the current processes

  • Complete other duties as required


THE PERSON:



  • At least 1 years' experience within a customer service, customer care, administrative, telesales, sales position is essential

  • Previous background within the travel or holiday industry would be highly advantageous

  • Positive and dynamic approach to customers

  • Skilled in negotiation

  • Strong communication skills

  • High attention to detail

  • Commercial acumen


THE BENEFITS:



  • £16,5000 salary

  • Full training provided

  • 33 days holidays

  • Additional day off for your birthday

  • Private medical death in service payment

  • Enhanced maternity and paternity pay

  • Staff discounts

  • Regular social events


TO APPLY:


Shortlisting is taking place soon so please send your CV in for immediate consideration



Get Recruited is acting as an Employment Agency in relation to this vacancy.


  • Start: ASAP
  • Rate: Up to £16500.00 per annum + Fantastic Benefits
  • Location: Cheshire West and Chester, England
  • Type: Permanent
  • Industry: Travel
  • Recruiter: GetRecruited UK Ltd
  • Tel: 0845 121 0741 / 0161 850 1091
  • Email: to view click here
  • Posted: 2020-01-24 15:42:12 -

  • View all Jobs from GetRecruited UK Ltd


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