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Accounts Receivable Controller

Accounts Receivable Controller
Location: Potters Bar
Salary: £26,000 dependant on experience
Hours: Full time, 37.5 per week

The Role:

The Accounts Receivable Controller reports to the Accounts Receivable Supervisor.

The position holder is responsible for ensuring invoices are collected within the agreed payment terms; the production of accurate and timely reconciliations and dealing with invoice queries - some of which are of a complex nature.

There is also a requirement to fulfill other ad hoc day-to-day duties in order to ensure effective, efficient and accurate financial operations, whilst complying with company policies and procedures to ensure that a high level of customer service is upheld at all times.

Main duties and responsibilities:

, Responsible for a portfolio of customers' worth up to £50million annual revenue for specific companies.
, The production, reconciliation and explanation of complex scheduled payments received from customers.
, Resolve unallocated cash balances on a timely basis
, Production of an updated analysis of overdue debt.
, Chasing invoices by phone or email to reduce the debtor balances and debtor days.
, Resolving invoice and billings queries and referring internally, as required, for timely resolution.
, To assist Finance, particularly management Accounts with the month end process.
, To understand and apply the Data Protection Act when dealing with customers and data recording/storage.
, Resolving complex rate and split funding queries.
, Assisting with internal and external audit requirements as instructed.
, The position holder will be expected to build and maintaining good relationships with customers by understanding their operations and determining how best to ensure payment terms are met.
, Supporting Senior Management with query/invoice/payment updates.
, Building relationships with internal and external stakeholders.

, To ensure monthly cash and overdue debt KPIs are achieved.

Personal Characteristics

, Personally aligned with our core values and beliefs; care, honesty, open, driven and committed.
, The ability to cope with deadlines and prioritise work demands whilst remaining professional and focused.
, Organised and methodical.
, Adaptable to change in a fast paced dynamic environment.
, Excellent communication skills and an ability to liaise appropriately with stakeholders and customers at all levels including cross function Department Managers.
, A team player with a collegiate attitude and willingness to help others and go beyond their formal role.

Experience and Skills Required

, Proven experience and knowledge of the processes of allocations, postings, journals, debits and credits.
, Intermediate Excel experience (Pivot table, Formulas, V-Look up, Conditional formatting).
, Demonstrable capabilities to produce accurate and timely reconciliations of debtor and sales ledger accounts.
, Previous experience of dealing with large complex ledgers.
, Excellent communication skills and record of accomplishment of building strong relationships with customers.

Experience and Skills Desirable

, ICM or AAT qualified working towards qualifications.
, Credit control experience with NHS/Public sector.


£26000 DOE
20 days holiday + bank holidays
37.5 hours per week
Stakeholder Pension
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Free Employee Assistance Programme
Opposite Potters Bar Mainline Station and bus routes
Car Parks within 5 minutes' walk
Based at our Head Office

The Organisation:

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK.

Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach.

We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.

CareTech Community Services are proud to inform you that they are a “Disability Confident Leader”.
Successful candidates will be required to complete a basic DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

Due to the high volume of applications we receive, we are unable to contact every applicant.

We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.


If you believe that you have the right Knowledge, Skills and Experience and share our company Values - please submit an up to date CV by clicking ‘Apply', stating your salary expectation and notice period.