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Office Supervisor

Office Supervisor


Fleet



Job Title - Office Supervisor


Salary - £25,000


Hours - [Monday - Friday DAYS]



My client, a well-established fleet maintenance company with depots across the UK is actively seeing to employ an experienced Office Supervisor based at a depot in the Norwich area.



Office Supervisor job role:



  • Lead a small team of people responsible for order processing, returns administration and call handling.

  • Deliver coaching relating to account management to ensure external sales managers receive a high level of internal support.

  • Encourage and coach the delivery of excellent customer service standards.

  • Ensure processes such as inputting orders and the returns admin are being adhered to as per company policy and are being completed within agreed timescales.

  • Manage internal workload and distribute resources where needed

  • Complete monthly 1:1's and annual appraisal's, ensuring clear and constructive feedback is given

  • To regularly review internal processes to ensure efficiency and compatibility



Requirements for Office Supervisor:



  • Have had previous experience leading a team within a customer service / sales lead role or industry

  • Be a strong communicator

  • Be a strong people manager



How to Apply for this Office Supervisor role.



Please get in touch with Richard on 07590 309374 for more information and to apply richard@holtrecruitment.com