Additional Resources Ltd.

Sales Person (Bicycles)

Sales Person (Bicycles) - South East, UK

Salary: Competitive Depending on Expereince.

Term: Full Time

The Company:

The company manufactures premium brand of carbon fibre bicycles designed and developed by racers.



About the Role:

The successful applicant will work with the Marketing and E-commerce sales team for the UK and support our Partner Shop Program, which will include weekend work.



Role and Responsibilities:



* Achieving growth and hitting sales targets


* Provide excellent customer care to all customers including our Partner Shop Program


* Take ownership of any customer queries, ensuring that all matters are dealt with in an efficient and timely manner


* Have a professional telephone manner and good written communication skills


* Liaise with all departments across the business, to ensure the timely and professional delivery of services and/or products


* Be flexible and adaptable in your approach to customer's needs


* Record details of inquiries, comments and complaints and actions taken


* Follow up on customer interactions


Essential Requirements:



* Availability to work weekends


* Available to travel throughout the UK


* Deep and broad road racing and MTB product knowledge & experience


* Can-do attitude


* Evidence of building strong relationships and positive impacts on people


* Proven ability to work independently in a high pressure, fast growth environment


* Minimum 3 years' experience dealing in a sales/customer service environment


* Minimum 2 years' experience of dealing with maintenance/technical issues preferable from within the cycle industry


* Experience in sales forecasting


* Used to working to tight deadlines in a fast moving environment


* Ideally experienced in various IT environments and have a good grasp of linking social media to e-commerce and adaptable to work on new software platforms


* Excellent communication skills, written and verbal


Desirable:



* Portuguese speaking


* Based in South East UK


Salary: Competitive salary (dependant on experience) and benefits package

Applicants must have the right to live and work in the UK.

VISA Sponsorship is not available.

Please only apply if you meet this requirement.

Important Information: We endeavour to process your personal data in a fair and transparent manner.

In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.

For more information see our Privacy Policy on our website.

It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.

If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.




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