Lettings Coordinator

Lettings Coordinator - Croydon - £18,000 to £23,000 Dependant on Experience
My client, a successful multi-branch independent estate agency, are currently seeking an ambitious Lettings Coordinator to join their office in Croydon.

The individual will be a natural rapport builder with a can do attitude and great work ethic with exceptional communication and organisation skills.

Your responsibilities will include:

  • Meeting and greeting walk ins

  • Handling all inbound calls

  • Ensure the smooth running of the Lettings team providing extensive support

  • Liaise with prospective tenants and landlords to ensure a smooth end to end process

  • Draft tenancy documents and progress tenancies from point of acceptance to move in

  • Organise daily reports for the Lettings team including; move in's, move out's, credit control reports, pending payments and outstanding issues to resolve

  • Identifying problems with apartments and refer to the appropriate division

  • Ensuring all tenants ready to move into their property on time with no outstanding maintenance

  • Work quickly and pro-actively to ensure properties are ready to move into

  • Process all notices to end tenancies

  • Maintain up to date knowledge of available properties being marketed in branch

  • General Office Management ensuring the branch is tidy and fully stocked with supplies


  • 1 year proven experience in the property industry

  • Excellent communication skills - both written and verbal

  • Excellent organisational skills and telephone manner

  • Strong attention to detail

  • Ability to manage own workload, multitask and remain calm under pressure

  • Able to work to strict deadlines, even during busy period

  • Good working knowledge of Microsoft Excel, Power Point and Word

  • Full and Clean UK Driving License

Salary: £18,000 - £23,000 Dependant on Experience
Benefits: Company car or car allowance
Hours: Monday to Friday 8:45am-6pm and Saturday 9-3pm with a day off in the week

If you are a proactive individual who is keen to progress their career in the property industry please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.

0208 059 7472

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers.

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