Full Time Fraud Administrator
Job Title: Customer Service Fraud Administrator – Full Time
Hours: 11am-7pm – Monday – Friday with 2 Saturdays a month, but a day off in the week
Salary: £9.00 Per hour rising to £9.23 Per hour
Location: Amersham, Buckinghamshire (near High Wycombe)
Immediate Start - Immediate Start - Immediate Start - Immediate Start
Working within our busy Customer Service Call Centre, you will be analysing orders to determine their fraud risk.
During peak this can be as many as 150 transactions per full working day.
You will be using a number of systems to either accept or reject the order based on pre-determined criteria.
You will need to be analytical and accurate.
Some customer contact via phone will be required so articulate and polite.
- Assess the risk of an order based on criteria in our fraud management system
- Report any trends in behaviour of customers placing multiple orders
- Protect genuine sales by following correct process for investigation
- Keeping accurate records of the checks completed within our CRM system
Mission & Values
- Demonstrates the Company's values in behaviour.
- Works toward the company mission.
Skills & Experience
Can embrace our mission and vision.
Understands the importance of a fun, and has a positive ‘can-do’ attitude.
Prepared to work in a changing environment and understands the need to offer flexibility at times of pressure
A good team player who understands the need to work together and support other colleagues.
- Rate: Â£9.00 - 9.23 per hour
- Location: High Wycombe, Buckinghamshire, England
- Type: Contract
- Industry: Customer_services
- Recruiter: CPI Selection
- Contact: Kylie Clifton-Ross
- Tel: 0845 678 0180
- Email: to view click here
- Reference: KR - Full time Fraud
- Posted: 2020-10-01 13:37:18 -
- View all Jobs from CPI Selection
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