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British Sign Language Support Worker

Overall Purpose of the Role


Deliver a person centred service for the people that use our services.


Work with staff team to enhance, develop and maintain the potential of the people using our services.


Extend the opportunity for people who use the service to have improved/increased contact and citizenship within the wider community.


Work in partnership with people that use the services to encourage choice, participation and motivation whilst adhering to the values of the organisation.



Key Accountabilities and Responsibilities


To encourage people who use the services to be involved in and take responsibility for the running of their own home.


To support people to use community facilities, promote a variety of social and leisure activities and to support people with their health needs.


To provide a stimulating environment where skills can be maintained and developed


To support people with their intellectual and social development according to each person's desires, abilities and needs.


To meet responsibilities of your post to ensure delivery of high quality services and continual improvement of the care and support we provide.

These responsibilities are stated in the quality policies for care and support and the ISO Quality Management System Manual available internally.


To achieve stated objectives from their person centred plan, enable these individuals to be at the centre of their care package.


To contribute to effective communication with people who use our services, their relatives, friends, professional helpers and other members of staff.


To facilitate meetings to ensure the involvement of people who use the services in consultation and decision making.


To offer and support people with a range of new experiences & to encourage and support people to develop and pursue their own cultural interests.


To ensure the general well-being, safety and security of everyone who uses the service by continually assessing risk taking.


To abide by Care standards set by CQC.


To maintain high standards of health, safety and hygiene, ensure a clean and safe environment, support the people who use the service with their domestic responsibilities and personally undertake cleaning tasks as necessary.


To work within Health and Safety policies to support people with their awareness of health issues and support people as appropriate in taking and monitoring their medication and liaising with other health professionals.


To support and provide induction to new team members, relief workers or volunteers


To maintain written and computerised records & be involved in the development of service policies and procedures.


To assist with benefits, banking and budgeting issues for people who use our services and provide support as appropriate keeping financial records up to date.


To use local and national policies and procedures for recognising, recording, reporting and participating in safeguarding protocols.




Other Requirements


To drive the organisation's vehicle as required (if in receipt of a full/clean driving licence).


To regularly undertake up to date training and complete the Care Certificate.


To do sleep-ins and fully work within a shift rota system, with rotas subject to change.


To take the supported people on holidays if required.



Person specification


Experience of residential/supported living/outreach work or equivalent, paid or voluntary.


Experience of working with people who have challenging behaviour, mental health disorders, learning disabilities and dual-sensory loss or similar.


NVQ/Diploma Level 3 in Care or equivalent (or the ability and commitment to work towards achieving it within 12 months).


CACDP Level 1 (British Sign Language).


Good standard of written English.

GCSE level or equivalent.


An awareness of deaf issues and the potential impact of these on individuals.


Knowledge of person centred approaches/tools and understanding of how this benefits the people who use our services.


Ability to work independently, this could involve taking sole responsibility for a Service or work area during a shift.


Ability to work effectively within a team.


Experience of organising your own work, able to plan and manage own time effectively.