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Communications and Marketing Executive - Sprint

Communications and Marketing Executive - Sprint
Fixed Term Contract
Hours of Work: 36.5 per week
Salary: £35,945 - £40,461 per annum per annum + exclusive benefits
Closes: 2020-12-07 T 11:59:00
Location: 16 Summer Lane, Birmingham, B19 3SD
Please note: This is a fixed term contract for 2 years

Who we need

Working in a fast-paced project-based environment, you can easily translate large volumes of complex information, from multiple sources, into customer friendly language and engage key stakeholders, residents and businesses affected by the project.

You will be required to build relationships and work collaboratively with communication teams across the West Midlands, be approachable, have excellent written, verbal and communication skills, and have the ability to influence.

We need you to manage and coordinate relationships with a range of partners and stakeholders during high pressure situations, so a calm head and ability to work effectively under pressure is essential.

You must be dynamic and a confident communicator with experience in managing complex communication and engagement campaigns, writing copy for various channels and be able to engage communities via traditional and digital media.

Using your knowledge and background as an communications and marketing professional, you can easily identify opportunities to promote the project in local communities and manage expectations and relationships in detail.

Leading comes naturally to you and you will work closely across all areas of TfWM to identify opportunities to improve the customer experience and develop partnerships with our key stakeholders.

In return for your hard work and commitment, we will reward you with a range of competitive and attractive benefits.

Who we are

Transport for West Midlands (TfWM) plans, develops and manages an integrated transport system for the West Midlands that is reliable, affordable and accessible for all.

It is the transport arm of the West Midlands Combined Authority

A standard setter in the industry, our achievements are regularly recognised nationally, most importantly as the winner of ‘City Region Authority of the Year' in 2016, 2017 and 2019 at the National Transport Awards.

Whether it's developing and delivering new infrastructure, collaborating on future mobility projects, operating the West Midlands Metro or helping customers to keep moving, we need creative and innovative talent to join our already excellent team and help us make a real difference to residents, businesses and visitors travelling in and around the West Midlands.

About Sprint

Sprint is a new, modern, high-quality public transport service.

Sprint runs on the road, with dedicated bus lanes and priority through areas of congestion, which will make the journey times much more reliable.

This will offer passengers a level of service and comfort, with off-board ticketing, multiple door boarding, wheelchair and pushchair access, free Wi-Fi, and air conditioning as well as on-board audio-visual announcements and travel information.

This is a remote working opportunity until a date is agreed for the WMCA workforce to return to our usual place of work at 16 Summer Lane, Birmingham.

Our priority is to keep all our employees safe and well during this time.

We will be working remotely for the foreseeable future, and we are doing everything we can to ensure all our employees can enjoy a comfortable remote working space.

How to apply

To apply for this role, please click below and you will be emailed to let you know how to continue your application.

Closing Date: Monday 7 December 2020
Interview/Assessment Date: Monday 14 December 2020

We are committed to developing an organisation that is representative of the diverse communities that we serve and welcome applications from all sections of the community.

The following groups are currently underrepresented: young people, Black, Asian and ethnic minority groups and women at senior levels.

We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed.

Wherever possible we will offer flexible working options which assist work-life balance and support service delivery for the customer.