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Service Advisor

Service Advisor - Crewe

Benefits: up to £28,000 OTE Monday - Friday 8.30am-5.30pm (1 hour lunch) plus 1 in 2 Saturday mornings between 8.30—12.30pm, 21 days holiday plus bank holidays increasing with service and flexibility in summer and Christmas holidays to allow for “family time”, training and progression available.

We are currently recruiting for an experienced Service Advisor to work for an independent dealership based in Crewe, who are in the Top 5 dealerships in the UK within the Manufacturers dealerships.

We are looking for someone who has previous experience working in a dealership working as a Service Adviser, and someone who has been in the role for a number of years within the same business.

Key Responsibilities:

  • Managing all service enquiries, face to face and telephone

  • Arrange bookings with customers

  • Upselling customers products and services to meet company targets

  • Liaise with the workshop

  • Manage handover and administration of all vehicles

  • Explain work carried out on vehicles, ensuring customer understanding and authorisation

Desirable Qualifications / Experience:

  • Experience as a Service Advisor within a main dealership

  • Experience with Kerridge computer systems

  • Highly motivated and enthusiastic

  • Excellent customer service skills

  • Great organisation and planning skills

  • Natural Selling ability

  • Well presented

  • High attention to detail

  • Ability to work under pressure in a quick paced environment


  • Basic Salary and bonus scheme available

  • Monday to Friday 8.30-5.30 (1 hour lunch), 1 in 2 Saturday mornings (8.30-12.30pm)

  • 21 days holiday plus 8 bank holidays

  • Pension

  • Family and friends discount on servicing and parts

  • Family and friends discount on all vehicles

  • Excellent training and progression opportunities

Interested? Please send your CV to Emma Stevens by applying for the vacancy or email, or call.

/ 0121 296 4416