Jarvis King

Head of Field Operations Telecoms

Head of Field Operations
Location: London
Industry sector: Utilities / Telecoms


This is a senior leadership role, with a 50/50 blend between operations and being a key influencer of people.


Overview of the role


Leading a team of nearly 10,000.

Key deliverables include safety, quality, network engineering customer satisfaction, service, revenue and efficiency over a cost base of several 100m's.


Leading a UK-wide engineering field team responsible for the build, maintenance, repair and transformation of networks infrastructure.


Demand is driven from multiple sources, is required on a 24 x 7 x 365 basis and covers several thousand exchanges, radio stations, and strategic data centres across large and disparate geographic areas.



Accountability for the health and safety of the engineering workforce, ensuring a safety-first culture whilst meeting legal and regulatory commitments.

Responsible for the P&L and owning the operating budget, CAPEX and build delivery programmes.


Core sector skills and expertise for this role:


  • Major scale field operations experience, within either Telecoms or the wider Utilities sectors eg: Civil Engineering, Power, Water, Rail or Telecoms.

  • Full P&L accountability of £1Bn p/a capital expenditure.

  • Ownership of the health, wellbeing and development of a large scale operational team.

  • Productivity improvement of engineering desk-based teams.

  • Create an organisation and leadership culture that brings to life the core values and delivers an engaged, inspired and high performing workforce.

  • Managing digital workflows, transforming processes & making strategic improvements.

  • Appreciation and understanding of regulatory expectations and pressures.

  • Delivering on regulatory obligations for reactive build delivery.


This is not a "step up role".

We require someone already operating at this level with serious upward potential for Managing Director in a 5-year timeframe.



Please note: this is a permanent executive role within the business.

LTIPS, bonus, car allowance, and a variety of additional reward benefits are on offer.

Due to the commercially sensitive nature of this role, we may choose to hold provisional pre-screening interviews.

Keywords: #fieldengineeringdirector #Infrastructure #Utilities #Civilengineering #Transformation #Strategy


  • Start: ASAP
  • Duration: Permanent
  • Rate: £125000 - £160000 per annum + LTIPS, Bonus, Car Allowance, P
  • Location: London, England
  • Type: Permanent
  • Industry: Telecoms
  • Recruiter: Jarvis King
  • Tel: 0131 247 6826
  • Email: to view click here
  • Posted: 2021-01-04 11:01:28 -

  • View all Jobs from Jarvis King


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