Senior Consultant Global Solution Design

Senior Consultant Global Solution Design

Permanent Role

Bern - Switzerland

On behalf of our client, a well known Swiss Company, we are currently looking for an experienced German and English speaking Senior Consultant Global Solution Design, for a role based at our client's site in Bern - Switzerland.

Transforming document and information processing with innovative technologies, creating solutions that match our customers` needs and delivering professional BPO processes with a hands-on mentality - if this is your ideal working environment, then our Client is the right employer for you.

The Role:

  • The Senior Consultant Global Solution Design will be a direct report to the Head of Global Solution Design and a key contributor in a team of 10-15 experts shaping large scale outsourcing solutions around the globe.

  • In this position, you will make sure that we provide value to our CLIENT's customers by detailing their requirements as part of the sales phase and designing a client specific solution for each project in close consultation with local sales as well as our transformation and delivery teams.

  • Create solution design processes for strategic multi-million deals end to end, transform the way our customers currently operate and provide solutions based on their future needs

  • Define appropriate solution approaches considering processes, people, location, technology, and infrastructure

  • Develop target-operating models with first indicative pricing (cost model)

  • Identify possible risks in relation to solutions as well as sources of costs

  • Execute due diligence in proposal, contracting or transition phases in close cooperation with subject matter experts

  • Develop client programs focused on digital transformation of business processes

Your profile

  • Strong solution-oriented personality, eager to provide best in class solutions across various industries such as Banking and/or Insurance.

  • 10 years proven track record as an in-depth specialist and process matter expert either in document input processing or transactional processes of any of our focus industries (Banking, Insurance, Health).

  • Able to deal with KPIs as well as financials and be a technology enthusiast with know-how about relevant software/hardware, ideally in a document input processing environment.

  • Be familiar with topics ranging from Optical Character Recognition (OCR), Artificial Intelligence to Robotics (preferably having experience with e.g.

    OPEX, ABBYY, Kofax, ReadSoft, Instream or UiPath)

  • Be a strategic analyst who is sensitized for intercultural as well as virtual working groups and open for travel activities.

  • Strong communication skills across hierarchies with C-level comfort.

  • German and English fluent

Your team

Our client is a leading outsourcing provider for business processes solutions and innovative services in document management.

A strong international client base relies on CLIENT's ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology.

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