Service Advisor

Our client is a brand franchised motor trade dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Manchester working for a family run business offering an excellent opportunity for you to be able to progress



Salary 20,000 - 22,000 Basic DOE plus bonus



Key role and responsibilities as a Service Advisor:




  • Ensure customers are aware of service and repair work required to their vehicles in a professional manner

  • Advise on estimated costs of repairs and work to be undertaken

  • Sell additional products as appropriate to customers' needs

  • Advise on timescales and collection arrangements

  • Produce job cards on in-house computer system

  • Update customer and vehicle records

  • Document all warranty work in accordance with manufacturer policy

  • Preparation and completion of invoices



Minimum requirements as a Service Advisor:




  • Experience in a similar role, as a Service Desk Advisor / Car Service Advisor or similar

  • An ability to sell additional products and services to customer

  • Experience of using motor dealership databases

  • Excellent communication skills and the ability to deliver outstanding customer service

  • The ability to manage multiple tasks




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