Parts Advisor

A new and exciting opportunity has become available for a Parts Advisor working within the Parts department for a fantastic dealership in Luton offering the following salary.



£18,000 - £21,000 basic salary + Bonus



Mon-Fri: 8:30am - 5:30pm Sat: Per Rota, 8:30am - 12:30pm



Key role and responsibilities as a Parts Advisor:




  • Meeting and greeting customers coming into the Parts department

  • Ordering, booking out parts, invoicing and taking payment

  • General Aftersales enquiries - working as a team with the Service department



  • Providing estimates when required

  • Achieve sales by prospecting, acquiring and maintaining accounts

  • Deal with any customer enquiries over the phone and face to face

  • Checking in parts deliveries

  • Assisting with parts stock check

  • Liaising with the workshop, service advisors and customers

  • Contact customers offering special promotions that are available from time to time



Minimum requirements as a Parts Advisor:



  • Works together with colleagues to support the achievement of increased profit and sales

  • Committed to achieving excellent customer relations and ensuring that customer's expectations are exceeded

  • Friendly but professional manner and will demonstrate integrity, discretion and objectivity

  • Can demonstrate experience in a parts department

  • A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible

  • Good telephone manner

  • Knowledge of Kerridge is desirable

  • Full, valid and clean UK driving licence




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