Parts Advisor

A new and exciting opportunity has become available for a Parts Advisor working within the Parts department for a fantastic dealership in Luton offering the following salary.

£18,000 - £21,000 basic salary + Bonus

Mon-Fri: 8:30am - 5:30pm Sat: Per Rota, 8:30am - 12:30pm

Key role and responsibilities as a Parts Advisor:

• Meeting and greeting customers coming into the Parts department


• Ordering, booking out parts, invoicing and taking payment


• General Aftersales enquiries - working as a team with the Service department

• Providing estimates when required


• Achieve sales by prospecting, acquiring and maintaining accounts


• Deal with any customer enquiries over the phone and face to face


• Checking in parts deliveries


• Assisting with parts stock check


• Liaising with the workshop, service advisors and customers


• Contact customers offering special promotions that are available from time to time

Minimum requirements as a Parts Advisor:

• Works together with colleagues to support the achievement of increased profit and sales


• Committed to achieving excellent customer relations and ensuring that customer's expectations are exceeded


• Friendly but professional manner and will demonstrate integrity, discretion and objectivity


• Can demonstrate experience in a parts department


• A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible


• Good telephone manner


• Knowledge of Kerridge is desirable


• Full, valid and clean UK driving licence