Service Advisor

Our client is a brand franchised motor trade dealership offering a 22,000 basic salary with an OTE of £26,000 with a fantastic opportunity for you to be able to progress in the future.

Key role and responsibilities as a Service Advisor:

• Ensure customers are aware of service and repair work required to their vehicles in a professional manner


• Advise on estimated costs of repairs and work to be undertaken


• Sell additional products as appropriate to customers' needs


• Advise on timescales and collection arrangements


• Produce job cards on in-house computer system


• Update customer and vehicle records


• Document all warranty work in accordance with manufacturer policy


• Preparation and completion of invoices

Minimum requirements as a Service Advisor:

• Experience in a similar role, as a Service Desk Advisor / Car Service Advisor or similar


• An ability to sell additional products and services to customer


• Experience of using motor dealership databases


• Excellent communication skills and the ability to deliver outstanding customer service


• The ability to manage multiple tasks