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Field Care Supervisor

A field care supervisor position has become available in our Brighton branch! This is an exciting opportunity for a current field care worker to take the next step in their career.

You will have a good understanding of domiciliary care, be able to lead and manage our carers; support them when they need it.

If you are looking for a challenge then we would love to hear from you!



JOB TITLE: Field Care Supervisor

REPORTS TO: Registered Branch Manager

SUMMARY OF POST: To support a team of care staff to provide a skilled and sensitive service, which empowers day-to-day personal assistance and physical care, social and / or emotional needs of the service user.

They should observe, monitor and report any areas of concern to the Registered Manager.

Supervisory responsibility for other branch Field Care Supervisors.


Assist the Registered Manager to organise the day to day running of the service provision through Policies, training, supervision and guidance provided by the company.
Support the Registered manager in achieving the aims and objectives of the Company and achieving the level of quality in the service provided to customers in accordance with the Company’s Quality Assurance Policy.
To support service users to create personalised care plans and risk assessments in line with all legislation including Health & Social Care Act 2014 and CQC Essential Standards 2010 and Health and Safety at Work Act 1974.

To ensure that all services are provided in accordance with Better Healthcare Services objectives of Quality Assurance and in line with all company Policies and Procedures.

To conduct spot checks and provide supervision for care workers and record these for the Registered Care Manager
Provide shadow support for all new care assistants for a period of three days.
Keep RAG report updated in line with emergency planning criteria.
Ensure that carers are completing daily reports and MAR charts accurately.

Ensure all customer records are returned monthly and are audited to ensure accuracy.
Provide shadow support to the care team for a two day period for all new care packages
To support care team with, and give care where required to all Service Users equally, irrespective of gender, age, race, sex, ethnicity, religion, political opinion, disability, sexual orientation, gender reassignment status or physical and financial circumstances.
To promote a service user’s right to privacy, respect, dignity and confidentiality at all times.
To provide general support to the service users, as part of the team, and with other services as necessary.
To observe, monitor and report to the Domiciliary Co-ordinator, any significant changes in the service user’s health, mood, behaviour, and attitude, or changes in circumstances.
To participate in all required training and utilising learned skills in practice.
To record all necessary information clearly and legibly in line with record keeping policies and procedures.
To ensure that no tasks are completed unless specified in the Service User Care Plan and any changes made to the Care Plan are reported back to the Registered Care Manager.
To perform other duties as may from time to time be required by Better Healthcare Services in the event that Domiciliary Co-ordinators are not immediately available