Junior IT Support Technician

Junior IT Technician - Dumfries


Are you a Junior IT Technician looking for a challenge and have the knowledge and experience working within this industry?


If so, then you will be bound to be interested in playing a vital role providing IT support to business partners enabling the company to achieve its goals.

Joining a team of networking, wireless and VoIP specialists


You will be looked upon to provide solutions to technology challenges as well as educate end-users on utilising available tools to perform more efficiently.


Junior IT Technician Responsibilities:



  • Help Desk phone support

  • Assist with managing standard process/procedures

  • Work directly with vendors on installations, upgrades, preventive maintenance

  • Account Management support

  • Hardware, inventory, disposal support


Junior IT Technician Skills:



  • Experience in IT Help Desk support

  • Windows 7 & 10

  • Microsoft Office 2016 or above

  • Microsoft 365 Administration

  • Mobile Device support

  • Desktop/Laptop/Printer Hardware

  • General Networking and Wireless environment understanding skills

  • Triage, troubleshoot and resolve complex PC/Network problems accurately

  • Excellent communication skills, telephone support and interpersonal skills with a customer service focus

  • Documentation and knowledge base experience

  • Ability to work on assignments, resolve problems and make routine recommendations


Junior IT Technician Skills Desirable Skills:



  • Mac experience

  • Mobile Device iOS support

  • Active Directory and Microsoft Exchange experience


Salary: The company is offering a salary for the Junior IT Technician is between £20,000 to £24,000 plus benefits, depending on experience.


Interested?!? Send your up-to-date CV to Mark Lasisi at Crimson for review


Junior IT Technician - Dumfries



  • Start: Immediate or with due notice
  • Rate: £20000 - £24000 per annum
  • Location: Dumfries & Galloway, Scotland
  • Type: Permanent
  • Industry: IT
  • Recruiter: Crimson Limited
  • Tel: 01675 466 477
  • Email: to view click here
  • Posted: 2021-04-21 13:02:32 -

  • View all Jobs from Crimson Limited


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