Senior Account Manager (Agency)

Job Title: Senior Account Manager (Agency)

Location: Stockport, Greater Manchester

Salary: Negotiable dependent on experience  

Hours: Monday – Friday (9am – 5pm) flexible


The Candidate

•Must have client service experience – at SAM level or above

•Detail-oriented, creative and extremely organised

•Able to take initiative and effectively adapt to changes.

•Able to work efficiently and productively under tight deadlines.

•Proficient in time management with the ability to organize and manage multiple priorities

•Great people person and manager

•Experience of dealing with senior stakeholders

The Role

•Allocating briefs to client handlers based on capacity and ability

•Managing the workloads of the client service team

•Overseeing all jobs and using the workflow systems to have an overview of the level of WIP and progress of every jobs

•Process maintenance and continual improvement – end to end.

•Pick up and manage jobs through to help with the team workload.

•Have a view of pipeline activity and work with teams

•Ensure that client services team follow best practice when using systems and following processes

•Assisting Client services in delivering projects on time and within budget

•Be the guardian of agency processes with a sound understanding all channels, workflow software and people.

•Be a point of escalation for all team members if things are going wrong.

•Work closely with Operations Director, Project Managers, Creative team and Client team

•Helping to ensure that every piece of work that leaves the agency is of the highest standard

•Reporting back to the management team on a weekly basis on the performance and challenges.

The Company

PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers.

We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

View our latest jobs today on our website and follow us on LinkedIn.


The UK has now left the European Union.

Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme.

Please visit our resource section on our website for more information.

Proman recognises the value of a diverse workforce that reflects the multitude of different people in our society.

We welcome applications from people of all backgrounds and characteristics including individuals with disabilities and those from BAME communities.

  • Start: As soon as possible
  • Rate: Market related
  • Location: Stockport, Greater Manchester, England
  • Type: Permanent
  • Industry: Sales
  • Recruiter: PROMAN
  • Contact: April Bryan
  • Tel: 01617463311
  • Email: to view click here
  • Reference: 0000563252
  • Posted: 2021-04-21 14:58:28 -

  • View all Jobs from PROMAN

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