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Service Advisor

Service Advisor



Job Role - Service Advisor


Location - Doncaster


Salary - £18,000 - £23000 basic, OTE £30k+


Hours - 8:00-6:00 Mon-Fri / Sat on a rota basis




Our client, a franchised main dealership based in Doncaster.

Are currently looking for an experienced, high performing Service Advisor to join their successful Aftersales team due to continuing business success and growth.

Full on-site and off-site manufacturer training will be provided to ensure job satisfaction and highest levels of customer service and care.




Key role and responsibilities as a Service Advisor:




  • Ensure customers are aware of service and repair work required to their vehicles in a professional manner

  • Advise on estimated costs of repairs and work to be undertaken

  • Sell additional products as appropriate to customers' needs

  • Advise on timescales and collection arrangements

  • Produce job cards on in-house computer system

  • Update customer and vehicle records

  • Document all warranty work in accordance with manufacturer policy

  • Preparation and completion of invoices



Minimum requirements as a Service Advisor:




  • Experience in a similar role, as a Service Admin / Service Advisor or similar

  • An ability to sell additional products and services to customer

  • Experience of using commercial databases

  • Excellent communication skills and the ability to deliver outstanding customer service

  • The ability to manage multiple tasks




If you want to hear more about this Service Advisor role in Doncaster, please send us your CV by clicking 'apply now' or by contacting Holt Recruitment on 01202 552915 to discuss further.




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