Octane Recruitment
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Call Centre Service Advisor - Motor Trade

Contact Centre Advisor - Main Car Dealership Based
Location: Burnley

Salary: up to £20,800 plus bonus

We are currently recruiting for a Contact Centre Advisor for my clients main dealer site in Burnley.

Working in conjunction with the Dealerships and the Aftersales teams in the workshops your remit will be to receive calls from customers and assist them with their Aftersales needs, liaising with workshops to book their vehicles in for general servicing, MOT's and repair work or giving customers updates on repair timescales and obtaining approval for any costed work.

You will be working alongside the service department making sure you deliver a high level of customer service to make the customer experience an enjoyable one.

The role is working within a Main Car dealership so we need someone with the highest levels of customer service and communication skills who present themselves in the highest manner.

Due to the nature of the company they can offer an excellent working environment and career prospect opportunities.

The role does involve an element of sales but really the position entails very high levels of customer service.

Having experience within a similar role is needed so someone from a Call Centre or Contact Centre position will be ideal.

As the role is working within the Motor Trade; a good knowledge of the trade will be preferable.
You must have excellent Customer Service skills, be a strong communicator and be able to present yourself in a professional manner.

A background within a similar sales position will be an advantage.

Location: Burnley
Salary: up to £20,800 plus bonus OTE £24,000
Monday to Friday between the hours 8am - 7pm,
e.g.

8am - 5pm, 10am -7pm
Weekends on a rota

Reference number: OC10216
SubSection - INDOJ

Chris Sayer

Octane Recruitment

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency.

We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites


  • Start: ASAP
  • Duration: Permanent
  • Rate: £20800 - £24000 per annum + Bonus + Company Benefits
  • Location: Burnley, England
  • Type: Permanent
  • Industry: Automotive
  • Recruiter: Octane Recruitment
  • Tel: 0161 300 5430
  • Email: to view click here
  • Posted: 2021-07-21 12:41:43 -

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