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Service Co-ordinator / Planner

£24,000pa - £30,000 - Full Time

We are currently recruiting for an experienced Planner to join a well-established company who are part of a larger group and have been providing Electrical, Commercial Gas, Air Conditioning and Mechanical Services across the South East for over 20 years.

As a planner you will be managing the maintenance plans to ensure maximum completion and delivery.

Planning each engineer's jobs for the day across various sites.

Key Responsibilities:

  • Responsible for answering calls and relaying the information back to the service team or client

  • Support the operations and service department with planning/scheduling when required maintaining all tasks, including raising jobs and follow-on works are up to date

  • Order stationery and equipment, office maintenance,

  • Ensuring all job sheets/timesheets and closed jobs are completed ready for invoicing

  • Assist Finance (for order processing, and banking).

  • Plan in-house or off-site activities, like meetings, conferences, and celebrations

  • Ensuring you have a customer focused approach and the ability to prioritise and use initiative

  • Booking in electrical testing/electrical jobs with the resident/client

  • Communicating with operatives/mangers for parts/suppliers availabilities/quoting

  • Monitoring the operative's daily activities ensuring that productivity is maintained

  • Raising jobs/Purchase orders on the IBMS system making sure the engineers have enough work for the following day

  • Other reasonable ad hoc duties that arise to support the team.