CPI Selection
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Customer Success Representative (French or Dutch and English Speaking)

We have an exciting opportunity to join a Global Leader in Talent Innovation as a Customer Success Representative (fluent Dutch / French language & English essential) on a 6 month fixed term contract (FTC).

Our client helps companies optimize performance and productivity through deep people insights and have more than 45 billion data points, they have unparalleled view of the workforce.

Their market leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.

You will work as part of a dynamic and busy Customer Success team situated in their Global Customer Service Centre (GCSC) in Surrey, which is the heart of their international and dynamic culture.

You will support their customers directly with queries around their products and services and will work closely with their product marketing team.  You will maximise all sales opportunities coming in and will identify customer needs and scope their requirements and ad hoc requests.  Ultimately you will provide a high level of customer service at all times.  You will take ownership of matters and take a proactive approach, always representing the company values.

Salary              £22K + bonus

Location           Surrey (outskirts of London- working from home and office)

Are you energetic and proactive?  Do you enjoy talking to customers and providing a superb customer experience? Do you enjoy problem solving and have the ability to adapt to change? I am seeking an individual with some customer service experience or possibly from the retail sector or alternatively a graduate with potential to grow into the role.

Our client offers a vibrant and dynamic workplace with a collaborative culture with the scope to progress and develop across their business.

Please get in touch with sarah@cpi-selection.co.uk

  • Start: 01/08/2021
  • Duration: 6 month contract
  • Rate: £22k per year
  • Location: Thames Ditton, Surrey, England
  • Type: Contract
  • Industry: IT
  • Recruiter: CPI Selection
  • Contact: Sarah Grigg
  • Email: to view click here
  • Reference: TICS
  • Posted: 2021-07-23 16:36:38 -

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