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Claims Executive / Real Estate Division

Claims Executive / Real Estate Division
Salary up to £32,500 Plus Commission
Based in Manchester Centre



We're exclusively supporting a market leading business located in Manchester center who is looking to expand their Real Estate team as part of their strategic expansion plans.


As a Claims Executive, you'll be working within a fast-paced office environment, proactively speaking to clients about their requirements and all the relevant support you can offer.


This is a great opportunity with a forward-thinking organisation where you can truly build a long term career.

Claims Executive Responsibilities:

,Provide technical guidance and advice on all claims and settlements to both client and team members
,Input and maintain claims data onto the Acturis platform, ensuring that files are accurate, compliant and processed in a timely manner and diaries are kept up to date
, Advise on, handle and resolve Claims matters by phone, email and in person as appropriate
, Deliver great customer service by responding swiftly to queries and concerns from clients, ensuring service standards are always met
, Produce up to date Claims reports for inclusion in pre-renewal/renewal reports, or as required by the Account Director/Executive/Handler
, Action Client's requirements/instructions on claims
, Organise and attend claims meetings both internally and with Clients as required
, Foster and maintain professional relationships with Insurers and other suppliers
, Support the Real Estate management team by conducting research, compile data and prepare for meetings/projects that they are involved in , Ensure all procedures are adhered to
, Ability to liaise adequately with all parties throughout the claims process, including Residents, Managing Agents, Insurers, Loss Adjusters, Contractors, Service providers
, Keep up to date with current market conditions and external factors affecting the Clients Business and sector
, Monitor and report on performance against agreed targets , Ensure compliance with regulations and procedures as laid down by the Financial Conduct Authority, through CPD.
, Keep up to date with all changes in the regulatory framework
, Act with integrity and always maintain Bridge reputation and standards.

The successful candidate is likely to have the following skills, attitude and experience:

, Minimum 5 years claims experience in a Property and Liability environment.
, Professional qualifications or working towards preferred
, Experience using Acturis and Excel.

, Good planning and organisational skills - prioritising workloads
, You'll need to be a Team player, proactive and appreciate that sometimes you may need to work some unsociable hours to help our clients.
, Able to work methodically and under own initiative with an attention to detail in order to deliver excellent customer service skills
, Excellent interpersonal and communication skills and has a positive attitude
, You should be able to demonstrate an ability to develop and manage good working relationships with clients and insurers through building trust and mutual respect
, Have outstanding industry and sector knowledge, maintained through CPD.
, Understand and ensure compliance with regulations and procedures as laid down by the Financial Conduct Authority (FCA), by keeping up to date with all changes in the regulatory framework

TO APPLY:
If you are an experienced Business Development Executive with the required skills, please send your CV for immediate consideration.

We are currently shortlisting for interviews.



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