Digital Media Specialist

Job title - Digital Media Specialist

Location - County Durham, SR7

Contract - Permanent

Hours - Full time 37 hours per week

Start Date - ASAP

The Role Summary

Working in a highly focused department, you support the delivery our client's
marketing and communications strategy through the use of digital media.

You will oversee all digital media efforts including: website and social media platforms;
creating and curating shareable content; determining which medium is best suited for each
piece of content; building and managing social media profiles and presence; directing paid
search and social campaigns; maintaining brand consistency; assessing SEO
configurations; and analysing campaign results and web traffic.

Your key duties within the role will include:

  • Act as a key stakeholder and contributor towards our client's digital strategy.

  • Support the promotion, co-ordination and facilitation of corporate and targeted digital
    marketing campaigns, engagement activities and the promotion of service provision.

  • Monitor and maintain our client's website in terms of format and structure, in
    accordance with brand guidelines.

  • Support internal teams to ensure website content is kept up to date, with responsibility
    for editing and maintaining corporate branding, while producing compelling website content.

  • Work to embed and keep an updated knowledge of the latest user experience and
    search engine optimisation principles and practices.

  • Responsibility for growing our client's social media presence, monitoring its
    usage, and ensuring all relevant avenues are maximised, while managing and maintaining a social content schedule.

  • Maximise digital opportunities, where applicable, through paid-for activities also analysing web traffic and social media engagement in order to maximise brand exposure.

  • Provide advice to and liaise with internal stakeholders on the use of digital media in
    their engagement activities, supporting the development of new and innovative ways of engaging key stakeholders through digital media.

  • Work in partnership with the organisation's ICT Team to develop and maintain suitable
    technology platforms to help deliver all digital media requirements.


  • Degree or equivalent in communications and/or marketing field

  • Working within a marketing and/or communications field.

  • Familiarity with WordPress or other content management systems.

  • Experience of SEO industry programs, such as Google analytics.

  • Experience of working with a wide range of media and stakeholder groups.

  • Experience of leading on online/digital marketing and communication campaigns.

  • Website development.

  • Creative thinking and problem solving skills.

  • Ability to work as part of a team and in partnership with other services/officers.

  • Excellent organisational skills and the ability to produce quality work to tight deadlines.

  • Excellent interpersonal skills including the ability to relate well with others.

If you are interested in this position and meet the above criteria, please send you CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to

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