IT Support Technician

Our client is a specialist in Mobile Computing, Data Capture and Warehouse Management.

Combining their customisable software with the highest quality hardware and using barcodes as a language, they are providing cost effective and work efficient packages for effective Warehouse Management.

Established in 1982, they have continuously pushed the boundaries to develop a solution and expand their product range - whilst maintaining a leading edge in technology for data collection and management.

Brief Role Outline

An exciting opportunity has arisen for a talented and enthusiastic individual to join a Mobile Computing and Warehouse Management Solutions specialist in Northampton.

They are looking for a support technician to help the company grow and help deliver a fantastic overall experience to customers, by delivering an excellent professional level of support and customer service both on the phone and when customers are experiencing problems.

This position is also open to Apprentices

Skills Required:

  • Have experience in project managing.
  • Have a general level of software technical knowledge.

  • Microsoft office, operating systems (server and client), SQL

  • Be able to set up and configure software and hardware.
  • Be able to train customers on software applications.
  • Be capable of learning new software especially the MJM WMS and barcoding system.
  • Be able to test software both at customer sites and in-house
  • Confident in taking customer calls and passing them on to the relevant person

The ideal Candidate

  • Will have a general understanding of how a warehouse operates.
  • Will have used or at least knowledge of ERP systems.
  • Must be a professional individual.
  • Confident phone manner and customer service skills
  • Capable at solving problems
  • Preferable to be able to drive and have a licence with no convictions.
  • Must be able to accommodate overnight stays (as some will be required).
  • Will be disciplined and have good attention to detail

This is a fantastic career opportunity on offer with a fast-growing company who are able to offer real career progression and training as well as a fantastic working culture, the ideal candidate will be a dynamic and flexible self-starter with excellent organisational and time-management skills.

If you have the right skills and want to be part of this exciting company then click "Apply Now" - Your application will go directly to the hiring manager for consideration! This position is also open to Apprentices

  • Rate: Market related
  • Location: Northampton, Northamptonshire, England
  • Type: Permanent
  • Industry: IT
  • Recruiter: Postify
  • Contact: Postify Ltd
  • Tel: 02034885720
  • Email: to view click here
  • Reference: Support Technician
  • Posted: 2021-10-27 11:39:55 -

  • View all Jobs from Postify

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